About CityRide
For clients, for riders, and how trust works across the platform.
For Clients
Everything clients can do with the CityRide mobile app.
Use location-based rider discovery
View nearby riders
View rider information
View distance to each rider
View rider rating where available
Contact a rider directly
Participate in the Trip Request lifecycle
View relevant trip and payment information in the app
The CityRide website only describes functionality that exists in the current system.
For Riders
How to join CityRide and operate as a verified rider.
- 1
Create a rider account
- 2
Complete rider onboarding
- 3
Submit required identity and license documents
- 4
Provide vehicle information
- 5
Await verification
- 6
Set online / offline availability
- 7
Share current location while online
- 8
Receive notifications for contact attempts
- 9
Participate in the Trip Request lifecycle
Rider verification is managed through the CityRide system and reviewed by administrators in the Admin Panel.
Trust & Verification
How CityRide establishes trust between clients and riders.
What rider information includes
- Profile information
- Vehicle type
- Plate number
- License documentation
- Identity documentation
- Verification status
Verification process
Riders submit their documentation during onboarding. Administrators review this information in the Admin Panel and update the rider's verification status.
Important
CityRide communicates trust through the verification process defined above. We do not claim guaranteed safety, government certification, automatic background checks, or insurance coverage unless officially confirmed and implemented.